Policies
Privacy Policy:
1. Introduction:
- EatSmart is a nutrition establishment, Eatsmart respects and always strives to maintain the integrity and confidentiality of data provided by the users.
- EatSmart does not claim any distribution of collected data of users.
- All the user data collected by EatSmart is not stored in long term and is only in use until completion of order.
- All data collected by eatsmart is stored securely in wordpress database.
2. Information Collection:
- Information collected during order placement includes name, email, payment details (card, netbanking, etc.), address, product details, etc.
- Methods of Data collection include data collection from order placement. Data is not collected from any other source by eatsmart through the website.
3. Use of Information:
- Information is used for business analysis, marketing and order fulfilment.
4. Sharing of Information:
- Information is not shared with any 3rd
- Eatsmart does not claim any responsibility over data mishaps from user end
- EatSmart has the final decision on providing data to any 3rd party if absolutely necessary.
5. User Rights:
- User holds the right to request their stored data at any point of time.
- EatSmart holds the decision of keeping or discarding any user data.
- User can request to delete their data entirely.
Return & Refund Policy:
1. Eligibility:
- A return or refund can only be requested over a damaged or on reception of a product incorrect from the placed order.
- User can contact eatsmart via its official contact channels to report a complaint.
2. Refunds:
- Eatsmart holds the final decision on return or refund of any product after proper photo inspection of the situation.
Shipping Policy:
- Shipping starts in 3-5 business days.
- Shipping is done globally.
Health and Safety Disclaimer:
- Consumers are advised to read the instructions and ingredients on the packet to check for allergens and any other safety risk to the user.
- Consumers are advised to consult eatsmart consultancy for any grievances or medical opinion.
- EatSmart products are tried and tested by multiple people and industry standards and EatSmart does not hold any responsibility over any medical condition or risk to the user.